Policies & Terms

Our Promises

  1. We will only use your data to ensure you have a great experience with us.
  2. We will protect your data like it’s our own.
  3. You decide what and how you hear from us.
  4. Your details won’t just hang around – if we don’t need it, or you don’t want us to keep it, we’ll delete it.

Protecting Your Privacy

At Month Of Sundays, we are 100% committed to protecting the privacy and security of our customers and site visitors. If you have any questions about how we protect your privacy, you can contact us any time.

For all our services, the data controller – the company that’s responsible for your privacy – is Pacific Destinations NZ Ltd, trading as Month Of Sundays.

Privacy Policy

1. Collecting your personal information

The information we collect from customers and website visitors helps us to personalise and continually improve your experience at monthofsudnays.co.nz as well as communicate with you about our experiences, services and promotions.

We may collect personal information from you such as your name, email address, phone number, when you request more information, place a general enquiry via our website, subscribe to our newsletters or choose to enter one of our online surveys, contests or special draws.

If you choose to make a booking via our site we may ask for additional information, such as your credit card number and billing address and contact details, which is used to create your account and to process your booking.

We may collect information about your interaction with our site and services. For example, we use Google Analytics to analyse the use of this website and to retrieve information from your browser including the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you accessed our site; and any search engine, inbound hyperlink and keywords used to reach or find our site and the pages you view within our site. We also use technologies, such as cookies to collect information about the pages you view, the links you click and other actions you take on our sites and services. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. You may configure your web browser to not accept cookies.

2. Using your personal information

We collect and use information about you through our website in an effort to improve your experience and to operate and improve the site. These uses may include providing better customer service, making the site easier to use by eliminating the need to repeatedly enter the same information and providing information customised to your interests.

We do not sell, rent or lease your personal information to third parties. You can browse monthofsundays.co.nz without telling us who you are or revealing any personal information about yourself. It is always your choice whether to receive marketing and promotional information from us our not. It is our policy to make any member inactive from our database or mailing list upon the members’ request. Please contact us if you wish to opt out of receiving communications from Month Of Sundays.

We may use your collected information to:

  1. Process your booking, including sending emails to confirm your booking, reminder of your final payment, confirming final payment and requesting participation in our guest survey, along with customary business communications.
  2. Verify your identity and to assist you if you have forgotten your login or password
  3. Communicate with you and to send you information by email, postal mail or other means about our products, services and promotions, where you agree to receive such information.
  4. Help us learn more about your browsing preferences and personalise this website in accordance with your preferences.
  5. Analyse trends and statistics. This information is only used for statistical purposes and to help us enhance the customer experience.
  6. Improve or update this website and our products / services.
  7. Protect the security or integrity of our website and our business.
  8. Respond to your enquiries and communicate with you if necessary.

3. Sharing your personal information

Except as described in this privacy policy, we will not disclose your personal information outside of Month Of Sundays or to any third parties without your consent.

4. Third party services

We use third party services (including third party analytic services) on the website to enable us to provide a better experience for our users and to improve our service. In the process of doing so, the third party service provider has access to your personal information. The service providers may use technologies such as cookies, web server logs and web beacons to help us analyse how you use the website and/or issues with the operation of the website. The information collected through these means (including IP addresses) is disclosed to these service providers, who use the information to evaluate use of the website and/or any errors or defects in the website. These analytic services may also use the data collected to contextualise and personalise the marketing materials of their own advertising network.

We use Google Analytics which generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at https://policies.google.com/privacy

 

We may also share anonymous aggregated information, such that no person is identified or identifiable within the information, with other third parties, including service providers, our affiliates, agents and current and prospective business partners.

5. Website & credit card security

We take website and credit card security extremely seriously, and always endeavour to provide a secure safe platform on which to conduct online transactions. Monthofsundays.co.nz uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your credit card information as it is transmitted over the internet. This encryption scrambles details such as credit card number so that generally, other computers are unable to decipher the information, ensuring privacy and security. To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read “https” rather than just “http”. It is important for you to protect against unauthorized access to your password and to your computer.

6. Marketing Messages

If you have said we can, we’ll send you marketing messages by email to keep you aware of what we’re up to and to help you keep up to speed with our offers.

You can stop receiving marketing messages from us at any time. You can do this by clicking on the ‘unsubscribe’ link in any email.

Upon receipt, we will update your profile to ensure that you don’t receive further marketing messages.

Stopping marketing messages will not stop the receipt of mandatory service communications that are considered part of Month Of Sundays services, which you may receive periodically unless you cancel the service.

7. Keeping your information

If you haven’t logged onto our website or booked a holiday with us for three years, we will delete your information from our systems

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

8. Your rights

Understandably, you have a lot of rights relating to your personal information:

  1. The right to be informed about how your personal information is being used
  2. The right to access the personal information we hold about you
  3. The right to request the correction of inaccurate personal information we hold about you
  4. The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
  5. The right to stop direct marketing messages, at any time
  6. The right to request that we transfer or port elements of your data either to you or another service provider
  7. The right to complain to your data protection regulator

If you want to exercise your rights, have a complaint, or just have questions, please contact us.

9. Use of cookies

Our website uses “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies enable you to browse on our website and may be used in a variety of ways to enhance or personalise your online browsing and booking experience. Cookies may be used to personalise your visits to this website, eliminate the need for you to repeatedly enter the same information, enable us to improve the content, reliability and functionality of this website, evaluate the effectiveness of the advertising on this website and track website usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. You may configure your web browser to not accept cookies.

10. Controlling spam email

Month Of Sundays is concerned about controlling unsolicited commercial email, or “spam.” We will not sell, lease or rent our email subscriber lists to third parties.

11. Updates to this policy

We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. We encourage you to check this policy regularly for any modifications or updates. Your continued use of our services after any changes have been posted on our website indicates your acceptance of those changes.

Terms & Conditions

Disclaimer

Every effort has been made to ensure the accuracy of the information on this site, however, Month of Sundays (Pacific Destinations Limited) makes no warranties or representations, expressed or implied, as to the accuracy of information contained in this site. The content is subject to review and will change from time to time.

Full Payment

Full payment must be made at the time of booking, cancellation terms and charges will be set based off the supplier terms specified at the time of booking.

Cancellation and Cancellation Fees

Any cancellations MUST be received by us in writing, and you must receive a cancellation acknowledgement for our office at the time in order for your booking to be considered cancelled. Any cancellation fees incurred if this does not happen, will be your responsibility.

Any cancellation received will be assessed individually and any charges will be kept to a minimum, however as detailed above, these are set by individual suppliers.

Amendments

Any amendments made after confirmation of the booking which make a re-costing of the itinerary necessary may incur a charge. Any amendment fees will be advised at the time requested.

Liabilities and Indemnity

Month of Sundays (Pacific Destinations Limited) acts only as agents for the transportation companies, car operators, hotels and all other contractors/suppliers and therefore disclaim any responsibility or liability for any loss, damage, accident, change of schedule or other irregularities caused by or arising from circumstances beyond our control.

Pacific Destinations Limited or any of our contractors/suppliers, reserve the right to alter the itinerary and/or substitute services with or without notice as a result of circumstances beyond our control or if found to be in the best interest of all concerned. Payment of deposit or final payment will signify acceptance of the above conditions and responsibilities outlined.